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Apple iMac (20-inch, 2.4GHz, 1GB RAM)

Manufacturer: Apple   Part number: MA877LL/A
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CNET Editors' rating: 8.2 out of 10
Average user rating: 8.2 out of 10

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CNET Editors' review - Apple iMac (20-inch, 2.4GHz, 1GB RAM) Editors' choice
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Excellent

8.2

out of 10
CNET Editor's rating: 8.2 out of 10
Reviewed by Rich Brown
Review date: 08/08/07
Release date: 08/08/07

The good: Along with its best-in-class design and solid-feeling, thin keyboard, the new Apple iMac desktop offers more performance and features than many Windows-based PCs; robust iLife '08 digital media suite.

The bad: No word on means of upgrading to Apple's new Leopard OS when it's released; anemic phone support.

The bottom line: With its super-elegant new design and a strong configuration, Apple's new iMac competes with the PC desktop market better than perhaps any previous Mac to date. Unless you're a gamer or an upgrade enthusiast, we can think of very few reasons not to make an iMac your next desktop.

Editor's note: Our review unit featured a $150 memory upgrade, which doubled the default 1GB allotment on the 20-inch, 2.4GHz iMac. The price links on this page reflect the standard $1,499 configuration.

As reader "dechah" wrote in response to our blog covering the announcement of Apple's new iMacs, Apple's is not the first all-in-one desktop with a glossy screen, an ultrathin keyboard, and a trim profile. But unlike Sony's, HP's, and others' all-in-one efforts, no other vendor comes close to Apple's near-seamless aesthetic. And as the new iMac design impresses visually, so do its features and overall performance compete against other, similarly priced desktops. The usual iMac caveats of the truncated upgrade path and the less-than-stellar support apply, and we also have questions about about the lag between the iMac's release and the launch of Apple's new Leopard operating system two months from now. Aside from those relatively minor concerns, Apple's new iMac is the most complete and most attractive mainstream desktop on the market, all-in-one or otherwise.

Apple sent us its 20-inch wide-screen iMac with a 2.4GHz Intel Core 2 Duo T7700 mobile processor. It also doubled the default memory to 2GB of 667MHz DDR2 RAM, bringing our review model's price to $1,649, up from the standard $1,499 for the 2.4GHz model. Our review unit also includes a 320GB hard drive, Apple's SuperDrive dual-layer DVD burner, a new wide-bandwidth 802.11n wireless adapter, a 256MB ATI Radeon HD 2600 Pro graphics chip, and wired versions of the Apple Mighty Mouse and the brand-new thin Apple keyboard. Apple still doesn't offer an HD optical drive, although we can't say we're all that surprised. Overall, its specs are up-to-date enough. Be wary of customizing further, as Apple charges more for hard drive and memory upgrades than the industry averages.

At least as far as the internal hardware, the iMac hasn't changed that much. The new CPU and graphics card are only generational updates, but they help Apple bring strong performance. Now that the Intel-compatible Mac version of Photoshop CS3 is out, Apple can compete on a level playing field with Windows desktops. And as expected, the new iMac dominates on Photoshop and on multimedia multitasking, and it also does very well on iTunes and CineBench, the latter as much a measure of overall multicore processing power as it is an indicator of a system's ability to process movie files. Compared to a wide range of competing mainstream desktops, the new Apple iMac more than holds its own, with one typical exception: gaming.

Adobe Photoshop CS3 image-processing test (in seconds)
(Shorter bars indicate better performance)
Apple iMac
133 
Velocity Micro Vector Campus Edition
157 

Apple iTunes encoding test (in seconds)
(Shorter bars indicate better performance)
Velocity Micro Vector Campus Edition
139 
Apple iMac
161 

Multimedia multitasking (in seconds)
(Shorter bars indicate better performance)

CineBench
(Longer bars indicate better performance)
Rendering Multiple CPUs  
Rendering Single CPU  
Velocity Micro Vector Campus Edition
923 
503 
Apple iMac
754 
400 
Dell Inspiron 531
654 
354 

Despite its new ATI Radeon HD 2600 Pro graphics chip, the iMac still isn't very well suited to playing 3D games. On our Quake 4 test, at a forgiving 1,024x768 resolution, the iMac turned in an only marginally acceptable 39 frames per second. We were surprised by that, since Quake 4 sits on the tail end of what we consider current 3D games. Comparable Windows PCs from Dell and Velocity Micro perform much better. You should be able to play less-advanced 3D games on the iMac, but we're still disappointed that Apple doesn't want to take gaming seriously.

Quake 4 performance (in frames per second)
(Longer bars indicate better performance)
1,024 x 768 (4x AA, 8x AF)  
Velocity Micro Vector Campus Edition
94.1 
Apple iMac
39.2 

The biggest improvement, specs-wise, is in the iMac's 802.11n Wi-Fi adapter, which is enabled right out of the box (unlike the older iMac and its $2 charge for the firmware update to turn 802.11n on). 802.11n gives you roughly twice the range and between two and three times as much practical data bandwidth as the older 802.11a, b, or g standards. Of course, you'll need a compatible wireless router to get the benefits of 802.11n, and because the Draft N standard hasn't been completely standardized yet (which is why you'll see it referred to as "Draft" N), your best bet is an N router from the same manufacturer as your N Wi-Fi adapter. Fortunately, Apple's Airport Extreme router is 802.11n-based, and it also received an update to Gigabit Ethernet, sweetening the pot. For our own testing, we successfully connected the iMac to an older 802.11b router, but your mileage may vary, depending on the make and model of your networking hardware. 802.11n was a deciding factor in awarding Apple an Editors' Choice award. If you spec out a system from any other PC vendor, you'll get within $100 or so of a comparable iMac, but of all the major computer vendors, only Apple offers Draft N wireless in a desktop.

In addition to 802.11n wireless, Apple also increased the bandwidth of wired data transfers, thanks to a FireWire 800 port on the back of the unit. No Windows PC offers this, either. FireWire 800 should particularly benefit digital video editors who need to transfer HD movies via a digital camcorder--or really, anyone that needs to move large amounts of data from an external device. FireWire 800 was formerly an exclusive to Apple's Mac Pro, but by bringing it to the iMac, Apple makes its mainstream desktop even friendlier to professional customers.

Apple iMac (20-inch, 2.4Ghz)
Among the typical array of rear-side ports, the iMac's FireWire 800 input give you a nice boost to external data transfers.

After the hardware specs, then, the rest of the updates to the iMac are mostly cosmetic, but they make a significant impact on the overall appeal of this desktop. The brushed-aluminum, glass, and black plastic chassis sets the iMac apart visually from any other desktop on the market. Apple even went so far as to include a black chamois cloth in the box to wipe off fingerprints from the glossy exterior. We found that the system gets very hot to the touch after using it for only a few minutes, so you'd be smart to store it in a well-ventilated area.

Alongside the new chassis, Apple also updated the design of its bundled keyboard. We received the wired model, which comes with a USB input on either side. Apple tells us that the wireless version is still a few weeks off, and that it will be a $30 upgrade when it hits. But tethered or no, the new keyboard shines for its combination of hyperminimalized design and solid build quality. When we saw the first pictures of the keyboard, we thought that it wouldn't be substantial enough to stay in place while you typed on it. But due to either the aluminum case or the extra weight added internally, we had no trouble with the keyboard sliding around. The MacBook Pro-style key mechanics also have a smooth response that make it a pleasure to type on. Our only complaint is that the hot keys sit on the top edge, rather than along the sides. We've found the latter design provides easier access, although the included Apple Remote gives you the long-distance control capability to make up for it.

Apple iMac (20-inch, 2.4Ghz)
The new iMac keyboard is an outstanding example of Apple's trademark industrial design.

The rest of the new design tweaks to the iMac are minor. Apple went to extra effort to hide the built-in iSight video camera and microphone, to the point where the tiny pin pricks on the top edge that reveal the microphone are barely noticeable. We can't say we found the original design that obtrusive. We're sad to see that the new model has no power indicator light, though. We found the softly pulsing white LED underneath the skin of the old iMac comforting as it kept its steady beat.

Apple also included its new iLife '08 media software suite, which gives you all manner of tools for organizing and editing digital photos and videos. We'll let our standalone reviews of iLife and the new iWork suite get into the specifics of those applications, although we will say that the robust suite of iLife apps was another deciding factor in awarding this system an Editors' Choice.

We have reservations, though, about the iMac's operating system. Our biggest complaint with this new system is that, even though Apple's new Leopard operating system is only two months away, Apple hasn't deigned to inform anyone about its upgrade plans. We find that oversight irksome and inconsiderate, especially since in the past, major operating system updates have run $129. As much as we like this system, we think you'd be smart to wait until October to buy one, when the new OS would presumably be included at no extra cost.

Our other gripe, that Apple's support is lackluster, is far from news. That you get only 90 days of phone support with an Apple always feels like a slap in the face when we read it. At least the year-long warranty for parts and labor meets the industry standard. Apple's user community has also proven itself a useful resource, and you can find tons of helpful troubleshooting tips on Apple's forum.

Find out more about how we test desktop systems.

System configurations:

Apple iMac (20-inch, 2.4GHz)
Apple OS X; 2.4GHz Intel Core 2 Duo T7700; 2GB 667MHz DDR2 SDRAM; 256MB ATI Radeon HD 2600 Pro graphics chip; 320GB 7,200rpm hard drive;

Dell Inspiron 531
Windows Vista Home Premium; 2.6GHz AMD Athlon 64 X2 5000+; 2GB 667MHz DDR2 SDRAM; 256MB Nvidia GeForce 8600 GT graphics card; 250GB 7,200rpm Western Digital hard drive

Gateway DX430X
Windows Vista Home Premium; 2.13GHz Intel Core 2 Duo E6420; 2GB 667MHz DDR2 SDRAM; 320MB Nvidia GeForce 8800 GTS graphics card; 500GB 7,200rpm Seagate hard drive

HP Pavilion Media Center TV m8120n
Windows Vista Home Premium; 2.4GHz Intel Core 2 Quad Q6600; 3GB 1,066MHz DDR2 SDRAM; 128MB Nvidia GeForce 7350 LE graphics card; two 320GB 7,200rpm Hitachi hard drives

Sony VAIO TP1 Living Room PC
Windows Vista Home Premium; 1.83GHz Intel Core 2 Duo T5600; 2GB 667MHz DDR2 SDRAM; 32MB (shared) Intel 945GM integrated graphics chip; 300GB 7,200rpm Seagate hard drive

Velocity Micro ProMagix E2035
Windows Vista Home Premium; 2.4GHz Intel Core 2 Duo E6600; 2GB 667MHz DDR2 SDRAM; 512MB Nvidia GeForce 8600 GT graphics card; 320GB 7,200rpm Hitachi hard drive

Velocity Micro Vector Campus Edition
Windows Vista Home Premium; 1.86Ghz Intel Core 2 Duo 6320; 2GB 800MHz DDR2 SDRAM; 256MB GeForce 8600 GT graphics card; 320GB 7,200rpm Hitachi hard drive

(Originally posted on CNET Reviews)
Product brief - Apple iMac (20-inch, 2.4GHz, 1GB RAM)
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Intro: The Apple iMAC (20-inch, 2.4GHz, 1GB RAM) is a Core 2 Duo-based, consumer level computer.Compared to other general-purpose desktop computers on the market, it is midpriced at around $1,220.This PC also comes with a 20-inch flat panel display that supports 1680 x 1050 resolution.This system comes with 1 GB RAM, and a 320GB hard disk.

Noteworthy Features: Has an ATI Radeon HD 2600PRO graphics chip, which is somewhat better performing than some similarly priced desktop computers.Also, this desktop computer has a DVD? RW(? R DL) disc drive.The Core 2 Duo based processor installed on this machine is fast enough to handle demanding applications, such as database and development software.

Weaker Features: None noted, given available product data.

Suitability: Suited for those who want to balance price with performance.Store massive amounts of data on DVD using the DVD burner included in this computer.You can archive videos, photos, mp3 clips, and all the email from your cousin onto CDs for easy storage with the included CD recorder.

Value: In general, this desktop computer has great features for the money.Also, note that the purchase price also includes a 20-inch flat panel display.(Click here to see current prices and the latest reviews.)

Suggestions: (1) Using this PC's Firewire (1394) port, you can connect to many digital camcorders and other equipment and rapidly upload data to the computer's hard drive.(2) If you plan to be playing the latest 3-D games, you may want to invest in a more powerful video card from NVidia or ATI, which are popular with the gaming community (requires an open AGP or PCIe slot).

User opinions - Apple iMac (20-inch, 2.4GHz, 1GB RAM)
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Excellent

8.2

out of 10
Average user rating from 97 users

Sort 97 user opinions by:

9 out of 10 - Spectacular
Enjoying my new machine
I upgraded from a 1.8 GHz G5 iMac to the 2.4 GHz 20" aluminum iMac. The new machine ... Read more
by Andy Meadow (see profile) - August 9, 2007

26 out of 27 users found this user opinion helpful.

9 out of 10 - Spectacular
C-Net needs some common sense
CNet cons - don't know how to upgrade to Leopard? With a DVD, of course, the same way everything ... Read more
by calvin7hobbs (see profile) - August 9, 2007

18 out of 27 users found this user opinion helpful.
8 comments posted to this opinion

7 out of 10 - Very good
A decent second computer, but will never be my workhorse.
I've built my own PCs for many years now, so the price of any Mac was always about three ... Read more
by dnj1706 (see profile) - August 29, 2007

11 out of 12 users found this user opinion helpful.
1 comment posted to this opinion

9 out of 10 - Spectacular
Sleek Sleek Sleek
I have only just joined CNet reviews and I am about ready to quit just because of the sheer stupidity ... Read more
by auscop (see profile) - August 10, 2007

11 out of 13 users found this user opinion helpful.
1 comment posted to this opinion

10 out of 10 - Perfect
Silly CNET
I was a little put off by the cons in Cnet's review. Clearly more unbiased responsible journalism is needed ... Read more
by mpulze (see profile) - August 10, 2007

9 out of 10 users found this user opinion helpful.
1 comment posted to this opinion

9 out of 10 - Spectacular
PC to iMac Convert Very Pleased
The first computer I ever owned was an Apple IIe. I still believed in Santa and learned the Turtle programming ... Read more
by pheuker75 (see profile) - August 22, 2007

8 out of 8 users found this user opinion helpful.

9 out of 10 - Spectacular
Best OS and customer service in the industry
Instead of reviewing the OS that the iMac doesn't come with (or advertise that it comes with), I'll ... Read more
by camp88 (see profile) - August 9, 2007

8 out of 8 users found this user opinion helpful.

9 out of 10 - Spectacular
A beautiful revision. A capabale gaming machine too (read on).
Apple has once again created a stunning desktop that is fully featured, stylish, and not too hard on the wallet. ... Read more
by htdefiant (see profile) - August 9, 2007

7 out of 7 users found this user opinion helpful.
2 comments posted to this opinion

10 out of 10 - Perfect
so awesome
i have the 24 inch model which is so fresh. The screen quality is really, really good. the new keyboard ... Read more
by wliang (see profile) - August 10, 2007

6 out of 6 users found this user opinion helpful.

9 out of 10 - Spectacular
The best computer I've ever had. I will never buy a PC again
All you have to do when you get your iMac is to get it out of the box, put it ... Read more
by msmyla (see profile) - January 7, 2008

4 out of 4 users found this user opinion helpful.





Full specifications - Apple iMac (20-inch, 2.4GHz, 1GB RAM)
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Manufacturer: Apple
Part number: MA877LL/A
General
Type Personal computer
Product Form Factor All-in-one
Built-in Devices Stereo speakers, Antenna, Infrared receiver, Camera
Width 19.1 in
Depth 7.4 in
Height 18.5 in
Weight 20.1 lbs
System type Personal computer
Processor
Type Intel Core 2 Duo 2.4 GHz
Multi-Core processor technology Dual-Core
64-bit processor Yes
Installed Qty 1
Max processors supported 1
Cache Memory
Type L2 cache
Installed Size 4 MB
Cache Per Processor 4 MB
Mainboard
Data bus speed 800 MHz
RAM
Installed Size 1 GB / 4 GB (max)
Technology DDR2 SDRAM
Memory speed 667 MHz
Memory specification compliance PC2-5300
RAM form factor SO DIMM 200-pin
RAM configuration features 1 x 1 GB
Upgrade rule (RAM) Max 2 x 2 GB module
Environmental Parameters
Environmental & energy standards compliance EPA Energy Star, EPEAT Silver
Min operating temperature 50 ?F
Max operating temperature 95 ?F
Operating humidity range 5 - 95%
Storage Controller
Type 1 x Serial ATA - Integrated
Controller interface type Serial ATA-300
Storage
Floppy drive type None
Hard Drive 1 x 320 GB - Standard - Serial ATA-300 - 7200 rpm
Hard Drive (2nd) None
Hard Drive (3rd) None
Optical Storage
Type DVD?RW (?R DL)
CD / DVD read speed 24x (CD) / 8x (DVD)